Charter Manager App

Cut the Saturday phone calls. Inform yourself and Guests.

The board your crew runs the base from, digital check-in and check-out with photos and signature, and a guest app that stays on the phone. Synced with both MMK and Nausys since 2020. Starts at €5 or €10 per vessel per month, two plans, nothing hidden.

✓  Free testing period✓  Setup included✓  No time-limited contract
The traffic-light board in Charter Manager App: every vessel's cleaning, repair, gas and guest status for today
2020
live since, at Croatian bases first
50+
fleets synced with Nausys and MMK
30%
less crew – better results, less stress
90%
fewer phone calls at the base, our clients report 

Saturday at the base

Is the vessel clean? Can I send the guests?

The office calls the cleaning lady. She cannot answer, so she calls back: yes, or no, it was filthy, thirty more minutes. Then they call again. The mechanic has dirty hands and cannot answer at all. Back and forth all Saturday, and remembering what, where and who is the most stressful part of any crew’s day. Fleets on Charter Manager App tell us they cut about 90% of those calls.

The traffic light
Red, orange, green per vessel. The cleaning lady presses one button when the boat is clean and everybody knows. Same for repairs and gas. When every light is green, the guest gets a notification: your vessel is ready, come and check in.
The guest stops calling too
Where is the switch, how does the black-water valve work, where is this and that. The guest looks in the app and finds it – having read the vessel inventory, rules, and the terms.
The office
Every check-in and check-out as a signed PDF on the reservation, in the portal, with the timeline of who did what and when. Nothing to remember, nothing to chase. Monitor processes – no more call checks.

What the crew sees

Big buttons for big fingers.

Crew have sweaty hands, a hot crowded Saturday and a phone they cannot afford to drop. So everything is at maximum size: three buttons at most, usually one, and the state of every vessel readable by colour. We stripped things out so the base doesn’t need to..

Charter Manager App: today's check-out and check-in list
Today’s list
Check-outs and check-ins in order, who is assigned, what is in progress, what is done.
Charter Manager App: repair and gas status, and the four check-in options Issue, Damage, Missing, Help
One-tap actions
Gas checked, repair required, cleaning done. On the check-in list: issue, damage, missing or help, with a photo.
Charter Manager App base board: every vessel's status for today's check-ins and check-outs
The smart-board
Every vessel for today and tomorrow, with cleaning, repair, gas, check and guest status at a glance.

One booking, one flow

From booking to check-out, standard product. Not custom work.

This is the flow that runs successfully for years. Switching it on for yours is configuration, not a project.

1
Booking arrives
From Nausys or MMK, into the portal, and app, nothing typed twice.
2
Pre-arrival link
The guest opens the booking in the app: vessel data, inventory with photos, locations, rules, terms.
3
Guest inspects
On their own, before the briefing. Issue, damage, missing or help on any item, with a photo.
4
Base sees it live
Guest arrived, guest ready, vessel ready. Notifications sent to one vessel or to all.
5
Check-in signed
Terms accepted, signature on the phone, PDF to the guest and to the portal.
6
Check-out and record
Damage photographed and noted, archived to the reservation, work orders created for the crew.

One system, three parts

Guest app. Base app. Portal.

The Charter App, the guest app: check-in info, inventory, vessel info, knowledge, contact, review
The Charter App, for guests
Installs from the App Store, Google Play and Huawei AppGallery, in about a minute. Booking, inventory with photos, video briefing, how-to, weather, notifications, check-in and check-out with signature. No login required.
Charter Manager App, the base app, six screens
Charter Manager App, for the base
The board, tasks and work orders, inventory, damage photos, vessel notes, extras, wintering. Office to crew chat and notes, everything recorded.
Charter Manager Portal on a desktop screen
The portal, for the office
Bookings from Nausys and MMK, check-in and check-out PDFs on the reservation, notifications to one vessel or all, analytics, Excel in and out, users and bases.

The long-term value

The guest app stays on the phone. That is your channel.

98% of guests never delete the app. They keep it for the memory and for the vessel data, and it is easy to share, so every guest can become your ambassador. It is also a push-notification line to everyone who has ever sailed with you: next season’s dates, an early-booking offer, a reminder to leave the Google review while the holiday is still warm. Positive feedback is routed out to Google; the rest comes to you first, privately.

✓  Notifications to one vessel, one base or every guest at once
✓  Review link in the app, positive feedback forwarded to Google
✓  Route tracking on water and land for the guest: speed, distance, destination, for the memories
✓  Guest GPS tracking and the pro weather map in the app, and the system can be monetized; it pays for itself
Charter Manager App notifications

Synchronized with

fleets, since 2020.

Synced with both MMK and Nausys. Ask us for a direct contact at any of them.

Aba Vela Yacht Charter · Albatros Yachting · Amy Yachting · Asta Yachting · Astarea Yacht Center · Athenian Yachts · BavAdria Yacht Charter · Bosfor Charter · Bruneko Yacht Charter · Croatia Yachting · Dalmatia Charter · Fair Wind Yacht Charter · Iboat Ibiza · Istra Nautika · Jadranka Yachting · LM Yachting · Master Yachting · Marina Yacht Charter · MK Yacht Explorer · NCP & Mare · Newera Chart · Noa Yachting · Odisej Yachting · Orvas Yachting · Q-Yacht · Paralos · Sail Croatia · Sail Croatia Charter · Sailing Club Vranjic · Sailing Europe Charter · Sail The Ionian Sea · Sunturist Charter · Trim Nautica · Ultra Sailing · Val Yachting · Way Point Rovinj-Pula · World Yachting

Offered feedback from ORVAS YACHTING
Orvas Yachting is offering feedback and helpful directions, as many others.
At the shows
Biograd Boat Show 2020 to 2024 and ICE Amsterdam 2020 to 2025.
But the best is an online or live presentation – take 1 hour, and it will change the way you do business.

Pricing, published

Two plans. That is the whole price list.

No fleet bands, no quote to wait for. Setup, training, maintenance and support are included in both. No time-limited contract.

Guest
€5 per vessel per month
Digitalize the guest. Keep the base exactly as it runs today.
✓  The Charter App for every guest, booking synced from Nausys or MMK
✓  Vessel data, inventory with photos, video briefing, how-to, weather, notifications, gps tracking, photo book creations,…
✓  Digital check-in and check-out with signature and PDF
✓  Base app with the essentials only; your manual arrangements at the base stay untouched
✓  Monetization as an add-on value (make profit)
Full
€10 per vessel per month
The whole base on one system
✓  Everything in Guest
✓  The full base app: board, tasks and work orders, damage photos, vessel notes, extras, wintering, upload/download data, add documents,…
✓  Portal analytics, Excel in and out, notifications to one vessel or all
✓  Monetization add-on available
✓  Fleets on Full tell us they run the season with about 30% less base workforce, with ease.